Posted on Wednesday, February 2nd, 2011 by Amanda

Letter to Members

Dear FoodHub Members,

FoodHub is officially one year old today! Nearly 800 of you – farmers, chefs, ranchers, restaurateurs, fisherman, foodservice directors, and professional food buyers and sellers of all kinds – have gathered in FoodHub during its first year. Connections have been made and more local product has moved within the greater Northwest region as a result of those connections. Today we celebrate your commitment to the regional food economy and applaud the work you do every day to thrive in extremely challenging industries.

We’ve also taken to heart all that you’ve taught us in the last year – your feedback has been invaluable. Thanks entirely to your input, we are announcing some major changes to FoodHub:

FREE

FoodHub can’t successfully facilitate connections among buyers and sellers until there is a critical mass of active Members, not just near FoodHub’s home base, but throughout the region (which includes Oregon, Washington, Idaho, Montana, Alaska and California).

We’ve heard loud and clear that the $100 membership fee is a barrier for many potential members, and we now believe that barrier is keeping the community from reaching the density so vital to the success of all members. So today we’ve launched a FREE membership test. If the test is successful and the community starts growing rapidly, we may make the change permanent and continue developing other revenue streams to support the community. (Please note: if you paid the full membership fee you will receive a complimentary credit toward paid services. Details will be announced pending the outcome of the test.)

Please help spread the FREE word! If you know someone who would be interested in FoodHub, tell them today to go to www.food-hub.org and register for free. More members will mean more connections and more product moving within the region.

HELP

Another important lesson you taught us is that we need to provide better assistance. Starting next week you’ll get a weekly email, FoodHub’s Fresh Sheet, which, much like a farmer or distributor’s fresh sheet, will provide a quick rundown of what’s hot in the community that week.

Included will be good Marketplace posts you might have missed, updates on seasonal product availability, notification of new Members who might be good connections for you, and announcements of key events in the food and ag industries. You will be able to customize the information you receive so that your FoodHub Fresh Sheet is specifically relevant to your business. Watch your inbox next week!

We’ve also hired two new Membership Coordinators. You can now call the FoodHub Help Desk between 8am and 6pm on any weekday and talk directly with Leora or Megan. They are happy to help you troubleshoot technical problems, suggest ways to improve your profile , help write a Marketplace post, or collect your feedback to pass along to the rest of the team. Please don’t hesitate to make contact!

FoodHub Help Desk: (503) 467-0816 or meet@food-hub.org
Weekdays, 8am-6pm

MUCH MORE TO COME

This really is just the beginning. In the coming weeks and months you will see updates and improvements to FoodHub roll out in pretty rapid fire. We need your engagement now more than ever – please don’t hesitate to email or call us with your reactions, thoughts and ideas. This is your opportunity to shape the future of FoodHub.

Happy birthday. We’re thrilled to be on this journey with you and look forward to an exciting second year.

All best,
Deborah & the FoodHub Team

One Response to “Letter to Members”

  1. Good changes all Deborah, we’ll get the word out here in Seattle.

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