Frequently Asked Questions

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What is FoodHub

FoodHub gathers producers, professional food buyers, and the associates that serve them both, in one dynamic marketplace and interactive directory. Large or small, organic or conventional, direct or distributed - FoodHub connects food professionals of all kinds in Oregon, Washington, Idaho, Montana, Alaska and California.

About FoodHub

Who owns FoodHub?
FoodHub is a project of the non-profit Ecotrust. Ecotrust’s mission is to inspire fresh thinking that creates social equity, economic opportunity, and environmental well-being. For more information, visit www.ecotrust.org.
How much does FoodHub membership cost?
FoodHub FastStart is completely free of charge. Members may upgrade their accounts to Advantage or All-Access to get found faster and get down to business more efficiently!
What are the benefits of membership?
FoodHub is a network of professional food buyers, local food producers, wholesale distributors, and a robust community of associates that includes food and ag industry suppliers, farmers’ markets, media and trade associations.

Fast Foraging for Buyers
For chefs, restaurateurs and food service directors, FoodHub means fast foraging – find regionally-produced products quickly and easily, get background on producers and make contact with the click of a button.

Easy Marketing for Sellers
For farmers, ranchers, fishermen, distributors and dairies, FoodHub means marketing made easy – promote products to professional food buyers interested in sourcing from within the region.

Smart Connections for Associates
For industry suppliers, media, farmers’ markets, trade associations and other supporters of the regional food economy, FoodHub offers a front-row seat in the action and helps facilitate connections!
Who can join?
FoodHub is a business-to-business tool and is currently open to:

Buyers: Bakeries, buying clubs, caterers, colleges or universities, culinary schools, food banks or food assistance programs, food service contractors, grocers, healthcare facilities, hotels, motels, resorts and B&Bs, packer/processors, personal chefs, restaurants, schools or specialty retailers.

Sellers: Farmers, ranchers, fishermen, dairies, brewers, distilleries, wineries, food processor/manufacturers, specialty producers or brokers.

Distributors: Wholesale food distributors.

Associates:
Academic or research institutions, certifiers, commodity commissions, farmers’ markets, government agencies, logistics or transport providers, NGOs, service providers/suppliers to the food/ag trade, or trade associations. FoodHub connects these food professionals in Oregon, Washington, Idaho, Montana, Alaska and California.
Can individual eaters join FoodHub?
FoodHub is a business-to-business platform open only to the trade. Individuals and yet-to-be-formed businesses are not eligible for FoodHub membership.
Are guest passes available?
One week guest passes are available to eligible businesses and organizations. Email meet@food-hub.org if you would like a guest pass.
Is information that members post on FoodHub verified?
The mission and spirit of FoodHub is to create economic opportunity for local producers in their regions. We also believe the definition of "local" to be highly subject to interpretation by every individual buyer, seller, distributor and associate. For the purposes of clear communication, you must clearly and prominently specify in the narrative portion of your profile any products not grown, produced or manufactured by you, and, to the best of your knowledge, explain the provenance of such products.
Does FoodHub exist in other parts of the country?
Currently, FoodHub is open to food buyers, sellers, associates and distributors of all types in Alaska, California, Idaho, Montana, Oregon, and Washington. However, Ecotrust intends to make the FoodHub platform available in other parts of the country. For more information, please send an email to meet@food-hub.org.

Getting Started

How do I start?

Membership in FoodHub is FREE and registration is a snap! Click here to select a Buyer, Seller, Distributor or Associate membership. Fill out a short registration form, verify your email address, and you’re in!

For in-depth instructions on how to use FoodHub’s tools and features, visit the How It Works section. Still need a little help? Call the Help Desk at (503) 467-0816 or toll free at 855-FOODHUB or email meet@food-hub.org.

Do I need a high-speed internet connection?
Although nice, a high-speed connection is not necessary.

Help Desk

Contact Us
The FoodHub team is committed to making this site useful and relevant to you. For additional assistance please email meet@food-hub.org or call 503-467-0816 or toll free at 855-FOODHUB for assistance Monday – Friday, 8 am – 6 pm. We’ll respond to your request within one business day.
Feedback Buttons
There are Feedback buttons throughout the site. Please use them to share your questions, ideas, praise and problems.

Distribution

How does FoodHub address distribution?
Currently, FoodHub welcomes and supports members who utilize a wide variety of distribution models. FoodHub Members are welcome to use whatever distribution method best suits them; FoodHub does not coordinate or assess transaction fees on delivery.
Are there plans to play a larger role in facilitating distribution?
Yes, alternatives are currently being researched. We welcome your ideas and feedback regarding distribution, especially in the following areas:

Mainline Distributors

If you use mainline distributors to buy or sell, please be sure to list them in your profile. We are actively pursuing opportunities to get more regional product distributed via mainliners.

Hubs

Please let us know of physical aggregation and distribution hubs in your area. The Food & Farms team at Ecotrust is mapping storage and processing facilities, as well as popular trucking routes and partial load carriers in the region. If you are a producer, please be sure to include your delivery radius in your profile.
Do we seek members’ input on distribution challenges?
Before FoodHub launches a system to enhance distribution for our members, we’d like your input. Have you seen innovative models that work? Do you have ideas on how FoodHub could help facilitate greater movement of local products into the local marketplace? Please share your thoughts with us at meet@food-hub.org. Kindly put the word “distribution” in the subject line.
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